Top Questions to Ask Your AC Repair Contractor in Marietta

Published on: July 31, 2012

It can be hard to come home after a long day’s work in the depths of summer to find that your air conditioning doesn’t work, especially if you live in Marietta or anywhere in Georgia. Without the cooling effect of an AC unit, you can invite heated tempers, molds and some nasty smells. Before giving up hope, check your filters and either replace or clean them. If this doesn’t work, it’s time to bring in the AC repair professionals. However, don’t just rush in to the process. The key to getting things done right and done fairly is to ask questions.

How Much Experience do You Have?

It is easy to look at an AC Repair company’s website and see how long they have been in business, but that doesn’t tell you how much experience the technician who will be visiting you has. Don’t be afraid to ask how long he has been at the company, and how much overall experience he has. If he has been there less than a year and has less than two years’ experience, do not feel bad about asking for a different technician.

How Much Will it Cost?

Money is always the most worrisome topic, especially when dealing with something that needs to be fixed quickly. However, you should not rush into anything, or you might spend much more than you bargained for. Ask how much it will cost to have someone come and diagnose the problem, and ask if they charge by the job or by the hour. Finally, feel free to ask if they have any discounts; just by asking you could get something for free, such as a service or a filter. Be sure to average all of these prices and bonuses together to come up with the best AC repair price for you.

What Kind of Warranty do You Have?

Even the most experienced AC repair companies make mistakes, and sometimes there are technical problems that are no fault of anyone. In any case, get the peace of mind that no matter what happens you will be covered. Before they even come out, make sure that the company has a warranty that you are comfortable with.

Should I Repair or Replace?

This can be a scary question to ask, but it might save you a lot of money in the long run. Once a technician has diagnosed your problem, have him weigh in on this. The most important factors are the age, efficiency and possibly even resale value. If your air conditioner is ancient, pushing the 20 year mark, it might be cheaper to replace, rather than deal with more repairs and higher utility bills. The technician should also be able to tell you if the AC is running efficiently and has high AFUE (Annual Fuel Utilization Efficiency) and SEER (Seasonal Energy Efficiency Ratio) ratings. Once again, the technician should be able to tell you if having a new system will save you money or if a repair will have it running at 100% efficiency. Finally, if you are planning on moving in the near future, a new AC can increase your home’s resale value. A good technician would be able to help in weighing the various costs with all of these factors and helping you make the best call.

Air conditioning is a vital part of a comfortable home and a comfortable lifestyle. If you live in Marietta, Georgia and are suffering from a broken AC unit, please call an expert in AC Repair as soon as possible.