General

Servicing the Heating and Cooling System in Your South GA Home

Published on: September 21, 2012

The cost to maintain and repair a heating and cooling system probably takes up a large percentage of the budget in your Georgia home. In order to control your costs and maintain an acceptable level of comfort, you may need to hire a heating and cooling South GA company on occasion. If you have never worked with a HVAC contractor before, there are several things you need to consider before hiring a company for the first time.

What Services are Provided?

Most heating and cooling South GA companies offer new installation, repair, maintenance and several optional services. If you are considering new installation of a heating or cooling system, look for a HVAC dealer that is an authorized dealer for Carrier®, Bryant® or one of the other major manufacturers. The service technicians at these companies know their heating and cooling products very well and can advise you on the best one to meet your needs. You may also wish to inquire about extended warranties that are offered by some product manufacturers.

If you need repair work on your heating or cooling equipment, be sure to ask the HVAC dealer for a free estimate and whether the company provides a satisfaction guarantee. Many heating and cooling South GA companies offer their customers an unconditional satisfaction guarantee on parts and workmanship. This means that the company will correct the problem until you are satisfied or provide you with a refund.

Preventative maintenance for your heating and cooling equipment is important to keep your equipment operating at maximum efficiency. The majority of professional HVAC companies offer both residential and commercial customers the opportunity to purchase an annual service contract. As a service contract holder, you receive an annual inspection of both your air conditioner and heating equipment. You may also receive benefits such as unpublished discounts and priority scheduling.

Is Emergency Service Available?

Heating and cooling equipment rarely breaks down at a convenient time. You need a HVAC contractor that is available for emergencies 24 hours a day to ensure that you are never in a position of being without heat or cool air when you need it. It can increase an already stressful situation when you have to find an emergency HVAC provider in the middle of the night. You can avoid this by finding out about emergency services before you need them.

What is Required of Service Technicians?

You want to ensure that the people coming into your home are highly trained and pose no threat to your safety. When you are evaluating HVAC companies, be certain to ask what qualifications are required to get hired and how potential applicants are screened. If the HVAC provider tells you that most or all of its technicians are certified by the North American Technician Excellence (NATE) program, that is a good sign. NATE is the industry leader in technician training.

What About Optional Services?

In addition to providing traditional repair, installation and maintenance work, many HVAC companies today also offer indoor air quality evaluations and home energy audits.