Questions you should ask your heating and air service provider

Published on: March 1, 2019

Heating and Air Provider – Questions

When you first start working with an Heating and Air company or are researching a new HVAC provider, it is in your best interest to do your due diligence and find a reputable service provider in your area. Whether you have questions about HVAC replacement costs, issues with your Heating and Air condensate line, or just have general Heating and Air questions, arming yourself with a list of questions you should ask your heating and air service provider will help you find the best company to do business with.

Questions to Ask an HVAC Company

1. Are you licensed and insured? This is essential.

2. How long have you been in the business?

3. Do you offer both AC & heating repair and AC & heating maintenance service?

4. Do you offer emergency services?

5. Do you provide any kind of warranty for your services?

6. Will you provide a written estimate?

7. Are all of your HVAC technicians factory-trained? There are many different HVAC system types and you need to make sure your HVAC tech has been trained on your model. All of our dealers are Carrier or Bryant system trained dealers.

8. How long can I expect my new air conditioner to last?

9. Is spending money on routine maintenance worth it? Your Heating and Air company should be able to provide you with clear reasons why their maintenance service is worth the fee.

10. What parts of the HVAC system should I clean? Such as registers, filter changes etc.

11. My unit has broken down again – is it time for an Heating and Air replacement or should I fix it again?

12. How can I reduce my energy consumption during the hot summer months? A reputable HVAC company can provide you with items to reduce your summertime energy bill.

13. Can you help me make my air distribution more efficient? An HVAC company should be adept at air balancing HVAC systems.

HVAC Provider – Trust

These are just a few questions to ask your furnace installer and you might have more (or less) depending on your individual needs. By learning more about an HVAC provider, and selecting one you can trust, you can trust that you are in good hands when it comes time to replace your HVAC system.