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Choosing a Reputable HVAC Company

Published on: October 1, 2020
Finding reputable hvac dealer

How To Choose A Reputable HVAC Company

Your HVAC system is probably one of the most expensive pieces of equipment in your house.  When it’s time to call a technician, you want to make sure you are using a reliable HVAC company.  A reputable HVAC company will have proven customer satisfaction, trained technicians, and also a willingness to go the extra mile.  Here are six things to look for when choosing a great HVAC company.

Look For A Factory Authorized Dealer Symbol

Carrier and Byrant products bestow factory authorized dealer logos to HVAC companies that have consistently performed to rigorous standards. They must also participate in extensive factory training in how to install, maintain, and also repair Carrier and Byrant equipment.  An HVAC company with a factory authorized dealer logo has met the highest standards for service, skills, and also satisfaction.

Check for Carrier or Bryant Award Logos

If you are looking for an extremely reputable HVAC company, then consider a business with Carrier or Bryant award logos.  Both Carrier and Bryant award their top dealers for exceeding expectations in customer satisfaction, expertise, and also operational excellence.  The Carrier President’s Award and the Bryant Medal of Excellence Award logo are two top awards to check for.

Ensure Technicians are NATE Certified – Reputable HVAC Dealer

Reputable HVAC companies will employ NATE (North American Technician Excellence) certified personnel. NATE is an independent organization that tests installation and service technicians.  It is the only accredited test supported by the entire industry.  Choosing an HVAC company that uses NATE certified employees ensures that the technician in your home is the best in the trade. They are knowledgeable and experienced at installing heating and cooling systems.

Lists Professional Licensing Credentials 

Many locales require HVAC companies to have a professional license. For a good reason.  HVAC technicians work with complex parts of your home, including gas lines.  A reputable HVAC company will have their professional licensing credentials marked on their website pages and in their literature.

Gives Written, In-Person Estimates

A reputable HVAC company should be willing to visit your home for a complete inspection before giving an estimate.  An in-person inspection is necessary to consider all the factors of your home that might impact installation and repair.  An in-person inspection offers the best solution for your needs.  Additionally, a reputable HVAC company will give a written estimate.  Without a written estimate, you have no formal evidence in case something goes wrong or also if there is a dispute.

Solicits and Responds to Customer Feedback

Great HVAC companies will have exemplary ratings and also reviews on sites like Yelp, Trust Pilot, and Better Business Bureau.  Additionally, they will have actively responded to customer complaints and also positive reviews.  An indication that maintaining customer satisfaction is important should be a paramount value of any reputable HVAC company.

How To Find A Reputable HVAC Dealer

Air Conditioning Southeast makes finding a reputable HVAC company easy. Search an area by zip code, and you’ll find a list of professionally licensed heating and air conditioning companies near you.