What to Expect for Air Conditioner Service in Your Home

Published on: September 14, 2012

Air conditioner service encompasses many different tasks. For example, air conditioner service in Savannah River GA may mean an air conditioner repair job or service may mean preventative maintenance for your system. Knowing what to expect from a service company means knowing what type of service will be provided. If your Air conditioner service in Savannah River GA is a preventative maintenance visit, you can expect that the technician will perform various tasks to test and evaluate the function and efficiency of your air conditioner. If your Air conditioner service in Savannah River GA is a repair visit, you can expect that the technician will ask you about the symptoms that your air conditioner is exhibiting. He or she will likely examine your unit to determine how to approach the repairs.

Another type of air conditioner service in Savannah River GA would be an energy audit. When this type of service is requested, an energy auditor will come to your home and perform a battery of tests to assess the energy efficiency of your home in general. The auditor may also evaluate your utility bills and ask a few questions about how you and your family use energy in the household. Air conditioner service is a phrase that has a different meaning that is determined by the basis for the service call.

What to Expect For Air Conditioner Service

When you call to request repair service from an HVAC company, they will likely ask you a few questions about the symptoms of the AC unit and why you believe you need a repair. From your answers, they may be able to assess the issue according to the information that is available. HVAC professionals generally can discern a part that may need replacement or repair based on answers to a few questions. This enables the HVAC technician to make sure that they have the replacement part with them when they come to your location for the service visit. Other technicians carry a variety of parts and components in their vehicles. In either case, the HVAC technician will often show up at your location ready to repair your unit in one visit. In fact, most HVAC repairs are completed in just one visit.

First, the technician will diagnose and confirm the issue. The technician will then tell you his findings. He will write up an estimate for the work and ask you if he should go ahead and perform the repair. If you approve the estimate, the technician will perform the repair job and present you with a bill. In most cases, payment is expected once the job is complete. For costly repair jobs, some HVAC companies work with finance companies that offer loans to cover the cost. However, many AC repair jobs will be relatively inexpensive and you will be expected to pay the bill upon completion of the job.

The technician may then offer you some advice about caring for your system. Most HVAC companies get requests for repairs that could have easily been avoided. For example, many HVAC companies report that they get several calls per season that the air conditioning system won’t turn on. They arrive at the home only to find that the breaker as tripped and nothing is damaged or broken with the system. Sometimes, the breaker will trip but the switch does not appear to be tripped. For these calls, the technician simply flips the switch to the “Off” position, and then back to the “On” position. However, the tech must charge for the service call when this happens. It is a good idea to check the breaker if your system is not kicking on when it should. You may save yourself the expense of a service call.

Another example of frequent calls received by HVAC companies is the problem of the air conditioner not blowing cold air. This symptom may indicate that the capacitor has failed. Capacitors tend to go out on air conditioners and this part is a relatively inexpensive one to repair. However, there may be another reason for the issue. If the filters have not been cleaned in several months, or if the home is excessively dusty and the filters are not monitored, problems may develop with the cooling system. Ice or frost may form on the evaporator coil. If this happens, the air conditioner will stop working to cool the home. The HVAC repair tech will be called to provide air conditioner service to diagnose the problem. Oftentimes, all they do is turn the unit off and instruct the homeowner to leave the unit off for several hours to allow the ice to melt. The tech will instruct the homeowner to clean or change the filter and then turn the unit back on after the ice on the coils has melted. In the majority of cases, this solves the problem. However, in some cases, additional repairs may be required.